By learning about your business’ unique selling points and requirements, we will value-add to your business with a Customised design & development proposal carefully scoped to ensure that the solution we develop will enhance your company’s image and meet your needs.

Throughout the design & development phases, there will be a dedicated project manager assigned to you as a main point of contact. Our project managers are trained to adopt a Hybrid project management model along with leveraging on Scrum Framework. These practices will ensure that your Customised Solution project is on track and deliverables are constantly shared with you as the project continues to progress.

For every Customised Software Development project, we will begin the journey with you by having a Kick Off meeting. In this meeting, we adopt a Waterfall approach for the requirements gathering process. Our objective is to ensure that you will have a clear understanding of our full structured process to bring the project to completion. Further to that, a detailed timeline documentation will be presented to you so you understand the project’s major milestones.

Prior to designing the actual mockups, our in-house design team will create a set of low-fidelity wireframes that illustrate a big picture sketch of the app that can be easily revised and used as a discussion point. This is with the aim to establish a clear understanding of the customised solution’s functions and how the user will navigate all pages.

Upon confirmation of the wireframes and overall user flow of the app, we will design high-fidelity mockups based on the brand’s corporate identity guidelines. This process helps us to establish the final look and feel of the Customised Solution that will be delivered to the end user.

Once your Customised Solution is fully developed, we follow a stringent set of SOPs to carry out the UAT phase of your project. Our objective of this phase is to ensure that your Customised Solution is bug-free and ready to be launched to the market.

Once the final mockups are approved by you & your team, we will proceed to move the project into the development phase. In this phase, our in-house Customised Solutions developers will begin programming works that will be used for your day to day operations.

Prior to launching your Customised Solution, our team will equip you with the knowledge required to manage the Customised Solution on a day to day basis. Further to that, we will assist with change management as we understand the importance of ensuring that your team is used to the new working processes. Once the project is officially launched, we have a dedicated maintenance support team that will be available to answer your queries.